The Support Guys

IT Support

Software & Hardware Troubleshooting

EPOS Support

Installations, configuration & training.

AV Support

Projectors, Smartboards & Related Peripherals

IT WEEE Recycling & Secure Disposal
End-of-life device collection, safe disposal & secure data wiping where required (laptops, desktops, drives & peripherals).

Services

Remote-first support with call outs available where required. Straightforward help, done properly.

  • Backup assistance, implementation & recovery guidance
  • PC & workstation issues - performance, stability & troubleshooting
  • Server support - basic health checks, storage, updates & fault isolation
  • Windows setup & configuration - accounts, security & device onboarding
  • Email support - setup, mailbox configuration & common delivery issues
  • EPOS installation, configuration & staff training
  • Printer & label printer issues - drivers, queues, network printing & setup
  • Device support - laptops, desktops, peripherals & user assistance
  • Networking support - Wi-Fi, switches, cabling checks & connectivity faults
  • Remote assistance for software installs, updates & configuration
  • AV projector support - setup, troubleshooting & lamp/bulb replacement
  • Phone consultancy - charged per hour or per session
  • iOS & Android device support & configuration

Remote Support

Fast troubleshooting, installations, updates & guided fixes.

Call Outs Available

Installations, parts replacement & hands-on fixes when needed.

Phone Support

Planned sessions or urgent triage - clear, practical advice.

Contact

Send an enquiry and we'll get back to you.